Identified - We have been experiencing low level, random network issues affecting speed that have been difficult to capture and troubleshoot. We now have data that shows the issues to be within the network switches of our server hosting provider, US Internet. We don't yet have an exact estimate on when the issue will be fixed, but would expect it to be fixed by the end of today. Until then you may experience times when screens will randomly load slower than normal. Thank you for your patience and understanding.
May 26, 10:55 CDT
ChamberMaster/GrowthZone Database ? Degraded Performance
SmartCMS Websites Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2017
Resolved - Various improvements have been implemented and more are still being completed to further improve system performance. At this time everything is fully functional again. We will be continuing our work on improving speed over the coming days as well. Thank you for your patience.
May 26, 08:22 CDT
Update - We're currently implementing a series of system improvements to increase the speed of the software. As these fixes and improvements are deployed, you may experience periodic slowness loading pages. Thank you for your patience.
May 25, 14:22 CDT
Identified - We're currently implementing a fix to address reports of pages within the software loading slowly and intermittently timing out with an error. We expect the complete resolution within the next two hours (approximately 1:30 p.m. Central). We will advise of any changes to that status. Thank you for your patience.
May 25, 11:23 CDT
Investigating - We're currently investigating and working to resolve reports of databases moving extremely slow and occasionally timing out. Thanks for your patience.
May 25, 10:20 CDT
May 24, 2017

No incidents reported.

May 23, 2017
Resolved - This incident has been resolved.
May 23, 09:51 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 09:38 CDT
Investigating - The fixes have improved things but the issue has not yet been resolved. Our developers are working hard to get this resolved promptly.
May 23, 09:20 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 09:10 CDT
Investigating - We're currently investigating reports of screens not loading or loading very slowly.
May 23, 08:55 CDT
May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.